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2015 THiA Industry Event & Annual General Meeting

1:00 PM Sep 15 - 7:30 PM Sep 16, 2015



This year, in addition to THiA’s traditional Annual General Meeting, we will be adding a THiA sponsored industry educational event. The Education Event will be held on Tuesday, September 15th, 2015 and is open to both employees of member companies and others in the industry. THiA’s Annual General Meeting, which is only open to current members, will take place on Wednesday September 16th, 2015.

The first day of the expanded format will be focused on education and networking and will start at 1:00 p.m. The second day traditional AGM will have a business agenda for members and, as per usual, will be followed by a golf tournament at the nearby Royal Woodbine Golf Club with tee times commencing at 1:00 p.m.

Tuesday, September 15th, 2015 – THiA Educational Event

The feature event of the educational session will be the facilitation of a much-needed discussion with attendees surrounding the CCIR's (Canadian Council of Insurance Regulators) focus on travel insurance (http://bit.ly/CCIRFocus). This is a new and dynamic event designed to identify the issues we are facing as an industry and offer workable solutions!

Given that THiA is the only association representing all stakeholders in the Canadian travel insurance industry, it is in our best interest to devote serious time and energy around the specific issue that we need to tackle relating to ‘lack of consumer confidence in travel insurance’. To that end, we invite all THiA members, including all front line staff who would benefit from this important session, and stakeholders in the travel health insurance industry, as well as those individuals not traditionally involved in our AGM, to participate. This is a wonderful opportunity for you and your teams to shape the future of the travel insurance industry.

On Tuesday, registration opens at 12:00 p.m. with the session kicking off at 1:00 p.m. Note: lunch will not be provided; but coffee and light snacks will be available. Following the THiA updates and the group session, there will be a presentation from Parkview AirMedical and SkyService Air Ambulance on aeromedical case studies. A networking cocktail reception will follow the educational session.

Wednesday, September 16th, 2015 - AGM

The Wednesday AGM follows the traditional format. Coffee and registration open at 8:00 a.m. and the meeting will start at 9:00 a.m. We will address Committee updates, the annual Treasurer’s Report, elections for the positions of Secretary and Treasurer, industry speakers, including Richard Smart, President & CEO of TICO, followed by lunch and then the golf tournament.


  • Events will take place at the Toronto Congress Centre across from Toronto Pearson International Airport
  • Sessions will be evaluated for CE credits (but are not guaranteed)
  • The Toronto Congress Centre is located in close proximity to Toronto Pearson International Airport. The site features free parking and free Wi-Fi in the lobby areas of the location
  • A special THiA group rate is available for THiA attendees at the Weston Bristol Place Toronto Airport Hotel
  • The Royal Woodbine Golf Club is a 5-minute drive form the Toronto Congress Centre

THiA Industry Event Agenda (Tuesday, September 15th - TCC)

12:30 PM - Registration (no lunch provided, coffee and light snacks available)

01:00 PM - President’s Welcome

01:15 PM - Update on CCIR from Jill McCutcheon, Partner, Borden Ladner Gervais, LLP

01:20 PM - Aeromedical Case Studies, an Air Ambulance and Commercial Escort Perspective – Graham Mitchell, Parkview AirMedical & Sam Cimone, Skyservice Air Ambulance

02:00 PM - Consumer Confidence – Moderated Session

03:15 PM - Coffee Break

03:30 PM - Consumer Confidence – Moderated Session

05:00 PM - Closing Comments & Networking Reception

THiA Annual General Meeting Agenda (Wednesday, September 16th - TCC)

08:00 AM - Coffee & Registration

09:00 AM - President’s Welcome

09:10 AM - Treasurer’s Report

09:25 AM - Committee Updates

  • Claims & Assistance
  • Communications
  • Conference
  • Education
  • Regulatory Affairs
  • Visitors to Canada

10:00 AM - Nominations & Voting: Secretary & Treasurer

10:15 AM - Coffee Break

10:45 AM - Election Results 

10:50 AM - New Speaker TBA

11:10 AM - Update: Richard Smart, President & CEO, Travel Industry Council of Ontario (TICO)

11:50 PM - Closing Comments & Luncheon

01:00 PM - Golf Tournament (non shot-gun start)