Jacob Charbonneau (Vol en retard / FlightCaim)

Bio:

FlightClaim (Vol en Retard) is a leading legal-tech platform redefining travel disruption management by transforming passenger rights into real-time, automated solutions. Powered by AI, regulatory expertise (APPR, EU261, Montreal Convention), and live flight data, the platform detects disruptions instantly, guides travelers through their rights, and automates compensation claims—unlocking up to $2,400 in compensation and $7,000 in reimbursements.

Built for embedded distribution at scale, FlightClaim integrates seamlessly with travel insurers, group benefit providers, and credit card programs, delivering a value-added service to millions of insured members and cardholders. By leveraging existing passenger rights frameworks, the platform enables partners to reduce claims costs, lower operational friction, and enhance customer experience—without assuming underwriting risk.

Through its “Peace of Mind” platform, FlightClaim shifts the industry from reactive claims handling to proactive, real-time assistance, providing travelers with immediate support, automated workflows, and tangible value at the moment disruptions occur. Positioned at the intersection of legal-tech, insurtech, and travel, FlightClaim is emerging as the infrastructure layer for global travel protection.