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THIA COVID-19 FAQ

Many Canadian consumers have questions about travelling and travel insurance during the COVID-19 pandemic. THIA has created an FAQ document to answer the most common questions our members have received in recent months:

Click on the image below to download the FAQ:

images/COVID FAQ Cover

 

 

COVID-19 FAQ

 Can I travel right now within Canada or abroad? posted on 12:13 PM, February 23, 2021
 How can I tell if my travel insurance policy will cover me for COVID-19? posted on 12:18 PM, February 23, 2021
 Will my trip cancellation and interruption insurance cover cancelled/rescheduled flights and travel restrictions? posted on 8:57 AM, February 24, 2021
 My travel supplier cancelled my trip due to COVID-19 and I have been issued a travel credit or voucher for future travel. Can I claim a refund now under my travel insurance? posted on 9:00 AM, February 24, 2021
 I would like to purchase some insurance that will cover my medical or travel expenses if I contract COVID-19 in my destination or have to self-quarantine. How much coverage should I purchase? posted on 9:02 AM, February 24, 2021
 If I buy a special policy to cover COVID-19, or if I am covered on a complementary plan by my airline, is this enough coverage for my trip? posted on 9:02 AM, February 24, 2021
 Will there be safe and sufficient access to health services in my destination should I have a medical emergency (COVID-19 or otherwise)? posted on 9:03 AM, February 24, 2021
 If the airline or destination requires a negative COVID-19 test prior to entry, will my travel policy cover this expense? posted on 9:04 AM, February 24, 2021
 How does a travel advisory impact the Emergency Medical benefits in my travel insurance policy? posted on 9:05 AM, February 24, 2021
 Will my policy cover me if I am out of the country longer than planned? posted on 9:06 AM, February 24, 2021
 Will my travel policy cover the costs of repatriation if I need to leave my destination, and will I be able to obtain a medical transfer home if I have an emergency abroad and need ongoing care? posted on 9:07 AM, February 24, 2021
 Will I be able to be admitted to hospital at home if I am hospitalized with COVID-19 abroad? posted on 9:07 AM, February 24, 2021
 The Canadian government has announced that I need a negative COVID-19 test prior to boarding my return flight to Canada. Where can I get that test? Will my policy cover the cost? posted on 9:08 AM, February 24, 2021
 What happens if I am refused boarding due to screening or a positive COVID-19 test? posted on 9:09 AM, February 24, 2021
 When I return to Canada what will I need to do? posted on 9:10 AM, February 24, 2021
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