Travel health insurance is a complex industry that includes a range of services such as sales, medical evacuation, claims management and other roles. With TRIP, the Travel Health Insurance Association (THIA) aims to ensure a consistently high level of knowledge, quality and integrity across this diverse industry.

TRIP is a must for the career-minded travel professional or would-be travel professional and their employers:

• Travel insurance professionals (e.g. employees of travel insurance companies, brokers, underwriters and reinsurers)
• Professionals in associated fields (e.g. emergency travel assistance companies, air ambulance companies)
• Students and individuals who are interested in joining the travel insurance industry
• Travel agents or others who can add value through travel health insurance offerings
• Employers who want an orientation or professional development tool for their employees

• Gain greater understanding of the travel insurance industry to provide exceptional customer experience
• Attain continuing education credits in Manitoba (7 Life/Accident & Sickness; 7 General)
• Attain continuing education credits in Ontario (2 Management, 3 Technical, 2 Personal Skills)
• Attain continuing education credits in Saskatchewan (7 hours)
• Attain continuing education credits in Alberta (7 Life/Accident & Sickness; 7 General)
• Demonstrate your commitment to excellence to employers
• Gain a competitive edge in an information-rich environment where consumers are able to instantly research travel options and reviews
• Earn the trust of travellers as a TRIP certificate holder

TRIP’s nine modules cover:

1. Overview of Insurance
2. The Contract
3. Travel Insurance Products
4. Pricing and Underwriting
5. Sales and Distribution
6. Assistance and Claims
7. Compliance, Regulation and Licensing
8. Ethics and Fraud
9. Looking Forward

• THIA members: $150
• Non-THIA members: $225
• THIA member Corporate Purchase (minimum 5 employees) - $99/person
• Colleges, universities and other groups: Please contact info@thiaonline.com for further information

Regardless of your travel career choice, understanding the full landscape of the industry will better equip you for your role and advancement. Upon completion, each TRIP certificate holder will have a full understanding of the fundamentals of Canadian travel health insurance.

Look for TRIP Certified Travel Professionals

TRIP stands for the Travel Insurance Program. The 12-part TRIP course was developed in 2019 by industry experts for the Travel Health Insurance Association of Canada (THIA). It is the only comprehensive training program specifically designed for the Canadian Travel Insurance industry.

Achieving the TRIP certification provides your salesperson with the knowledge and understanding of all aspects of the Canadian Travel Insurance industry to be able to support you as the customer and clearly explain all the details of the product including coverage and exclusions so you know what you are buying. TRIP’s full training on claims handling means your TRIP certified salesperson will be able to help you navigate that process should it be necessary.

When you purchase your travel insurance from a TRIP certified salesperson you know you are dealing with an individual who is committed to the Canadian travel insurance industry and has invested the time to distinguish themselves. They understand the coverage options available and can help you make the right choice for your travel insurance needs and those of others travelling with you. Be confident and ask for the TRIP designation.