COVID-19 FAQ > What happens if I am refused boarding due to screening or a positive COVID-19 test?

What happens if I am refused boarding due to screening or a positive COVID-19 test?

posted on 9:09 AM, February 24, 2021

 If you are refused boarding for your flight home, you will incur additional expenses for lodging and meals in your destination.  You may also lose the cost of your flight and have to pay for a new flight at a later date.  Check with the airline for their policy on refusal of boarding and what options are available.

Your travel insurance may not cover these expenses or may cover only a portion.

It is also important to be sure that you still have travel medical coverage for a longer than intended trip.  Contact your insurer to see if you will continue to be covered and what options are available if your coverage ends before you can get home.

KNOW YOUR RIGHTS AND RESPONSIBILITIES – Stay safe and follow all public health guidelines.