Industry News > Alert re Starwood Privacy Breach

Alert re Starwood Privacy Breach

by Jo-Anne Liburd, posted on 9:37 AM, December 17, 2018

On November 30, Marriott International revealed that Starwood, which it acquired in 2016, had been hacked going back to 2014, exposing the personal information of up to 500 million guests. The hackers stole information that included names, phone numbers, email addresses, passport numbers, dates of birth, gender, and arrival and departure information of 327 million people. For millions of others, credit card numbers and their expiration dates may have also been revealed.

THIA has held its annual conference at Starwood properties within the last four years and thus, THIA members may be affected by this breach. Marriott has begun sending emails to affected guests and has established a dedicated website ( and a call centre to answer questions. If you are concerned about your personal information as it pertains to this breach, please visit the website contact the Starwood call centre at 1-877-273-9481.