TuGo, one of Canada’s top travel insurance providers, is pleased to announce that well-known industry leader, Cathy Nurmi, has joined its leadership team as Vice President, Claims at TuGo®, effective today.
In her new role, Cathy will lead the Claims at TuGo Administration, Medical Assistance and Cost Management teams in strategic planning and achieving operational and service-level goals.
“TuGo is very excited to bring Cathy Nurmi onboard,” states Brad Dance, Chief Customer Officer. “We look forward to benefitting from Cathy’s expertise in strategic planning and execution, and focused operations and process improvement experience; her capabilities will support our constant pursuit to provide the best claim experience possible for our customers.”
Cathy brings extensive leadership experience in the insurance industry, with organizations including Pacific Blue Cross, Sports Insurance.com & Adventure Insurance, Sports-Can Insurance Consultants Ltd., and Oceanic Underwriters & Premier Marine Underwriting Managers. She recently completed her MBA through York St. John University with a specialization in Leadership, Innovation & Change, as well as an MSc in International Business through Salford University. Cathy holds her CAIB and a Level 2 BC Insurance Council designation.
Canadian-owned and operated for nearly 60 years, TuGo specializes in products & services that support travellers’ health, wellness and safety across Canada and around the globe. As one of Canada’s top travel insurance providers and a Platinum Club member of Canada’s Best Managed Companies, TuGo offers 24/7 in-house emergency travel medical assistance, with support in 27 languages.