Industry News > THIA Warns All Visitors to Cuba of New Travel Insurance Requirements

THIA Warns All Visitors to Cuba of New Travel Insurance Requirements

posted on 12:26 PM, April 15, 2010

TORONTO, ONTARIO--(Marketwire - April 15, 2010) - Effective May 1, 2010 Canadians visiting Cuba will be required to provide proof of travel health insurance that will provide coverage for medical services they may need while on the island.

According to a directive issued by the Government of Cuba, any foreign visitor who does not have a travel medical insurance policy from an insurer in their home country, may be required to buy coverage from Cuban companies upon arrival at any of that nation's sea or air ports. This requirement will apply to all tourists and other visitors; Cubans living abroad visiting family or friends; and foreigners temporarily living in Cuba. It will only exempt diplomats and representatives of accredited international organizations.

The government announcement states that "Upon demand after their arrival, travellers shall present a policy, insurance certificate or travelling assistance card valid for the time span they will stay in Cuba."

Martha Turnbull, president of the Travel Health Insurance Association of Canada (THIA) urges all Cuba-bound visitors to make sure they buy travel insurance at home when making their travel plans, and that they carry adequate proof of coverage. This can include a copy of the insurance policy booklet, the invoice or policy document or an emergency assistance card, to show Cuban authorities on their arrival if requested. "Most out-of-country travel policies issued in Canada that have full medical benefits should meet the Cuban requirements for coverage," says Ms. Turnbull.

Though Cuban insurance companies will be offering insurance policy options to foreign travellers who have not purchased coverage in their home countries, the coverage benefits are far lower than those provided by Canadian insurers and do not cover such essential elements as repatriation to a hospital at home, emergency evacuation to a mainland facility or travel of a family member to the patient's hospital bedside," says Ms. Turnbull.

Most Canadian policies provide at least $1 million in medical and repatriation benefits. The Cuban plans listed in the government announcement offer various benefit options ranging from approximately $7000 to $25000 for sickness or medical benefits. Some, but not all, offer a $7000 benefit for the return of deceased remains, or repatriation of patients requiring care in hospitals at home. An actual air repatriation to Canada can cost $25,000 (CAD) or more.

Ms. Turnbull also notes that the assistance capability of the Cuban insurers is not familiar in dealing with foreign government insurance plans or acquisition of hospital beds in foreign countries for patients requiring repatriation. Cuban insurance policies are mostly designed to handle medical situations on the island, in domestic hospitals, hotels or clinics.

About THIA. THIA is Canada's national organization representing travel insurers, brokers, underwriters, re-insurers, emergency assistance companies, air ambulance companies and allied services in the travel insurance field. Its website is

For more information, please contact

Travel Health Insurance Association of Canada
Martha Turnbull
Cell: 905-816-2495